Returns & Exchanges

Due to the perishable nature of our cold-pressed juices and fresh food, we prioritize safety and quality, offering replacements or credits for any products that do not meet our freshness standards. If you are unsatisfied with your order, please contact us within 24 hours of delivery to initiate a resolution.

Return Process

  • 1.
    Contact Support

    Reach out to our customer care team via email or our live chat within 24 hours of receiving your order, providing your order number and details regarding the issue.

  • 2.
    Provide Documentation

    Submit a clear photograph of the product, the expiration date, and the packaging to help our quality assurance team investigate the discrepancy.

  • 3.
    Review Process

    Our team will review your claim within 1-2 business days to determine eligibility for a refund, store credit, or a complimentary replacement shipment.

  • 4.
    Resolution Delivery

    Once approved, your replacement items will be prioritized for the next available delivery window, or a refund will be processed to your original payment method.